Neosys InfosystemsWhat We Offer
- On-site Repair & Maintenance
- Installation Services
- Spare Parts Supply
- Annual Maintenance Contracts (AMC)
- Authorized Service Partner Solutions
Why Choose Neosys Infosystems?
- 24x7 Customer Support
- Fast Response Time
- Verified & Trained Technicians
- Transparent Pricing
- Pan-India Coverage
- Trusted by Leading Brands
Book a Service in Minutes
Just call or book online—and our team will take care of the rest.
We Deliver Trusted After-Sales Solutions
At Neosys Infosystems, we specialize in fast, reliable service and genuine support across India. Partnering with top OEMs, we deliver excellence at every step.
Fast, reliable, and professional after-sales service for appliances, electronics, and IT.
Trusted by top OEMs for genuine spare parts, AMC support, and timely installations.
Pan-India service network with expert technicians providing tailored solutions for customers, dealers, and OEMs alike.
Key Features
A complete ecosystem to handle product servicing, customer interactions, and feedback loops.
Warranty Tracking
Easily manage product warranties and validate customer claims with accurate records.
Service Request Management
Centralized dashboard to handle service complaints and technician assignments.
Customer Support Hub
Efficient ticketing system for resolving customer issues faster and smarter.
Feedback & Ratings
Collect customer reviews and satisfaction ratings to improve service quality.
Real-Time Notifications
Keep customers and service centers updated with automated alerts and messages.
Reports & Analytics
Monitor performance with detailed reports on service timelines, customer satisfaction, and more.
Brands That Trust Us
Our after-sales service is trusted by some of the biggest names in the industry.
How We Support Our Brand Partners
We go beyond just service — we deliver strategic after-sales support tailored to brand goals.
Understanding Brand Needs
We collaborate with OEMs to understand their product lines, service SLAs, customer expectations, and geographic goals — ensuring our solutions are aligned with their brand standards.
👨🔧 Deploying Skilled Service Teams
Our trained technicians and regional service engineers are carefully assigned based on product expertise, local language familiarity, and TAT commitments — ensuring quality and speed.
🔗 Integrated Workflow & CRM
We use robust ticketing and CRM tools to manage service calls, escalations, customer feedback, and reporting. Brands can access real-time dashboards and performance metrics.
🚚 Logistics & Parts Management
We handle defective pickups, reverse logistics, and spare parts coordination efficiently — reducing delays and downtime for both brands and end users.
📞 Customer Communication
From service request to closure, we maintain transparent communication with customers through SMS, email, or WhatsApp updates — boosting satisfaction and trust.
📊 Performance Review & Reporting
We track service metrics like TAT, FTR (First-Time Resolution), and CSAT monthly — and provide detailed reports to our partner brands for full transparency.
SERVICE, UNBOUNDED
10000+
Pincodes Covered
400+
Service Partners
3000+
Trained Technicians
100+
In House Technicians
95.7%
Customer Satisfaction
Our scale of operations is as extensive as it is deep. We have created a solution-oriented infrastructure that benefits both our OEM partners and customers. Our pan-India presence enables quick service, logistics coordination, and reliable support.
✅ Why Choose Us
At Neosys Infosystems, we don’t just deliver service — we deliver peace of mind. Here’s why leading brands across India trust us as their after-sales service partner:
Multi-Brand, Multi-Category Expertise
From IT hardware and home appliances to electronics, we have the skills and infrastructure to support multiple categories under one roof.
Pan-India Reach
We operate with a strong field network across metro cities and Tier 2/3 regions — ensuring true nationwide coverage for brands aiming to scale fast.
Fast & Reliable Service
Our processes are optimized for quick turn-around-time (TAT), with real-time service tracking, escalation control, and first-time resolution targets.
Skilled & Certified Technicians
Our engineers undergo brand-specific training and are equipped with the tools and knowledge to meet exact service standards.
Transparent Reporting & Performance Metrics
We believe in full visibility. From SLA tracking to CSAT scores, we provide detailed service reports to ensure you always stay in control.
End-to-End Support
Installation, demo, repair, reverse logistics, CRM integration, and customer support — all managed seamlessly by one trusted partner.
Proven Track Record
We’ve successfully managed service for top brands like HP, Lenovo, BenQ, and more — and we’re ready to scale with your business next.
Our Team
Meet The Team – Passionate People, Exceptional Talents
MANISH DUBEY
CEO
RAJESH TIWARI
CTO
After-Sales FAQs
We are committed to supporting you even after your purchase. Our after-sales service ensures your products work seamlessly and your issues are resolved quickly. Explore our FAQs below to learn more.
Trusted by Service Providers Everywhere
"Managing after-sales service has never been easier. Neosys truly delivers."
"Real-time updates and technician tracking helped us improve customer experience significantly."
"A one-stop solution for all warranty and complaint handling needs."
Ready to Elevate Your After-Sales Services?
Contact Neosys Infosystems to explore how we can enhance your service operations.