Streamlined After-Sales Service Management

Neosys Infosystems delivers smart tools to manage warranties, service centers, and customer support — all in one platform.

Key Features

A complete ecosystem to handle product servicing, customer interactions, and feedback loops.

Easily manage product warranties and validate customer claims with accurate records.

Centralized dashboard to handle service complaints and technician assignments.

Efficient ticketing system for resolving customer issues faster and smarter.

Collect customer reviews and satisfaction ratings to improve service quality.

Keep customers and service centers updated with automated alerts and messages.

Monitor performance with detailed reports on service timelines, customer satisfaction, and more.

Neosys Infosystems supports after-sales operations across 600+ locations and helps resolve over 1,000 service cases every month.

Service Locations Covered

Service Requests Handled Monthly

Customer Satisfaction Rate

Customers or agents can submit complaints or requests online.

Easily assign service jobs to the nearest service centers or personnel.

View real-time status of each service request and resolution steps.

Gather customer reviews post-service to maintain quality.

Use insights to reduce turnaround time and boost satisfaction.

Dashboards powered by AI deliver actionable insights across service performance and trends.

"Managing after-sales service has never been easier. Neosys truly delivers."

"Real-time updates and technician tracking helped us improve customer experience significantly."

"A one-stop solution for all warranty and complaint handling needs."

Contact Neosys Infosystems to explore how we can enhance your service operations.